Products sold directly on Askmals.com are purchased from authorized distributors. Some of the devices are covered under a manufacturer warranty.
We also offer a standard 7 day return policy for eligible items in case you need to make a return.
To return any items bought on our website, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit.
Products sold directly on Askmals.com are purchased from authorized distributors. Some of the devices are covered under a manufacturer warranty.
We also offer 7 day return policy for eligible items in case you need to make a return.
To return any items bought on askmals.com, ensure the item is in line with the conditions in the Return Policy.
All items have free insurance coverage against theft and damage during transit.
We process most of our deliveries through Delivery Courier. As a marketplace, we have the option of making deliveries via other reputable couriers.
We recommend you pre-pay on our website (via MOMO Pay, Zain, or cash deposit/transfer) for your order in order to take advantage of our Buyer Protection.
Some deliveries may be processed through reputed couriers (there is no added cost to this).
Standard delivery time is 5 days however; this may vary by location and even product.
Delivery times for products are usually indicated on the product page, and ensure your address is within South Sudan.
